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Returns & Exchanges
If you are not completely satisfied with your greenery, we offer a 30-day return policy for a full refund or exchange.
1
Initiate Request
Visit our Returns Portal with your order number and zip code to start the process.
2
Pack Securely
Place the item back in its original packaging to prevent damage during transit.
3
Attach Label
Print and affix the prepaid shipping label provided via email to the outside of the box.
4
Drop Off
Hand the package to any authorized carrier location. Your refund will be processed upon inspection.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing